The 2-day conference was held at Holiday Inn Singapore Atrium on 9 and 10 September, was packed with product information, industry updates, sales and service resources, actionable strategies and future directions.
Several lively discussions took place on the current challenges and opportunities within the industry, and how best to address and capitalise on them for the future.
Keynote presentation by Mr Saripin Taidy, President Director, PT. Probesco Disatama, was particularly inspirational. He emphasised the importance of strong leadership – to succeed, the direction must be set by the leader of the company and clearly communicated to all.
Another keynote presentation by Ms Kelly Lee, Executive Director of Avanz Asia Pte Ltd, gave helpful advice in terms of overcoming common challenges including bad debt and debt collection and maintaining customer relationships.
Our partners generously shared their best practices and learnings for the benefit of their counterparts in neighbouring markets. It was a show of solidarity that reinforced a fundamental fact – when we share together, we win together.